Water and Sewage

Understand your water bill and options for reducing sewage and supply costs. We explain meters, payment difficulties, water saving and alternative supply arrangements.

Alternative Supplies

When mains water isn't available, private supplies using boreholes and ground water offer an alternative way to get water to your property.

Background to the Privatisation of Water

How the UK government restructured water services in the 1970s and set the stage for privatisation in 1989.

Having Difficulty Paying Your Water Bill

If you're struggling with water bills, here's what you need to know about your options and payment rights.

Saving, Reusing and Cutting Water Costs

Simple ways to cut your water bills by reducing usage, reusing water, and rethinking how you consume this valuable resource.

Smart Meters in Every British Household?

Smart metres show you exactly what your energy costs in real time, and trials found households cut their bills by changing their habits.

Water Meters and Rates

UK homes pay for water either by metre or by an outdated rateable value system, depending on when they were built.

What Utilities You Are Paying for

Your water bill breaks down into water supply, toilet waste and washing water, each charged separately so you know where your money's going.